Terms & Conditions Winmy Club – The Complete Guide for Malaysian Players

These Terms & Conditions govern your access to and use of the Winmy Club platform, including the website, mobile app, games, Sports Betting, Live Casino, and all related services provided by Winmy Club.

By registering as a Winmy Club member, you acknowledge that you have read and fully understood this document. Acceptance of these terms is a mandatory condition for using the Winmy Club platform. Winmy Club reserves the right to update or amend these terms at any time, and your continued use of the platform following any amendment constitutes your acceptance of the revised terms.

These Terms & Conditions should be read together with the Winmy Club Privacy Policy at Privacy Policy page ours, which together form the entire agreement between you and Winmy Club.

To register and use the Winmy Club platform, you must meet all of the following eligibility requirements:

• Minimum age: You must be at least 21 years of age at the time of registration.
• Location: You must be located in a jurisdiction where online gambling is not explicitly prohibited by the local laws applicable to you.
• Legal capacity: You must have full legal capacity to enter into a binding agreement.
• Not an agent: You are not acting on behalf of any unauthorized third party when registering for or using your Winmy Club account.
• Non-staff: You are not an employee, agent, contractor, or immediate family member of any Winmy Club staff.

Winmy Club reserves the right to request age, identity, and eligibility verification at any time. Accounts that fail to complete verification within the specified period will be suspended until verification is successfully completed.

Each player is only permitted to hold one (1) Winmy Club account only. Holding multiple accounts is strictly prohibited, regardless of whether a different name, email address, phone number, IP address, or payment method is used.

Upon registration, you agree to provide true, accurate, and complete information including your full name, date of birth, phone number, and a valid email address. False or incomplete information may result in account suspension or closure without prior notice.

• Password: You are solely responsible for keeping your Winmy Club account password confidential. Do not share your password with anyone.
• Login security: Contact the Winmy Club support team immediately if you suspect your account has been accessed without your authorisation.
• Two-factor authentication: Winmy Club encourages you to enable two-factor authentication (2FA) for added account security.
• Latest account information: You are responsible for keeping your account information up to date, especially your phone number and email address for transaction verification purposes.

Winmy Club will not be held liable for any losses arising from your failure to keep your account login credentials secure.

All financial transactions on the Winmy Club platform are processed in MYR. The payment methods accepted by Winmy Club are as follows:

• DuitNow Transfer & DuitNow QR
• Touch 'n Go eWallet
• GrabPay
• Boost eWallet
• ShopeePay
• FPX (Maybank2u, CIMB Clicks, Hong Leong Connect, RHB Now, and other Malaysian banks)

Transaction limits: The minimum deposit is RM 20 and the minimum withdrawal is RM 50 per transaction. The daily maximum limit depends on your account level and will be shown in your account settings.

Processing time: Deposits are typically credited instantly. eWallet withdrawals are processed within 3–15 minutes, while FPX / bank transfer withdrawals take between 30 minutes and 2 hours during standard banking hours.

Identity verification: Winmy Club reserves the right to request identity verification documents (MyKad) before processing withdrawals, particularly for amounts exceeding the set limit. This is a standard protective measure for the safety of all Winmy Club players.

Winmy Club offers a wide range of bonuses and promotions for both new and existing members, including welcome bonuses, weekly cashback, reload bonuses, and the VIP Rewards tiered.

General bonus terms at Winmy Club:

• Each bonus is subject to specific rollover (turnover) requirements as stated in the respective promotional terms.
• Bonuses may only be used for betting purposes on the Winmy Club platform and cannot be transferred or directly converted to cash.
• Only one promotional bonus may be active at a time unless otherwise stated in the relevant promotion's terms.
• Winmy Club reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice.
• Players suspected of abusing the bonus system or engaging in illegitimate betting activity to meet rollover requirements will forfeit all related bonuses and winnings.
• Bonuses may not be combined unless explicitly stated in the relevant promotion's terms.

VIP Rewards Program: Winmy Club VIP Rewards programme-eligible members enjoy additional benefits such as higher withdrawal limits, a personal account manager, invitations to exclusive events, and increased cashback. Full VIP programme terms are available at VIP Rewards page.

The Winmy Club platform offers a wide range of casino games including Baccarat, Roulette, Blackjack, Dragon Tiger, Sic Bo, and themed slots, as well as Live Casino with real dealers.

• Game results: All games use an independently audited Random Number Generator (RNG). The outcome of each round is final and cannot be contested unless there is verified evidence of a technical failure.
• Technical disruption: If a game is interrupted due to a technical issue on Winmy Club's end, the bet in question will be returned to your account balance. Winmy Club is not liable for disruptions caused by the user's own device or internet connection.
• Bet limits: Each game has minimum and maximum bet limits displayed before the game begins. These limits may vary depending on the game type and your VIP tier.
• Session timeout: Winmy Club reserves the right to terminate a game session if the connection has been inactive beyond the set period.

For Live Casino games at Winmy Club, players are also bound by the dealer's instructions as delivered live during the session. The dealer's decisions are final for that round.

Winmy Club offers a comprehensive sports betting market covering football (Malaysia Super League, EPL, La Liga), badminton, international cricket, e-sports, and more via the Sports us.

• Official results: All Sports Betting outcomes are based on official results from the relevant sports governing body. Winmy Club is not responsible for results announced by unofficial sources.
• Match cancelled: If a match is cancelled before it begins, all bets will be refunded to players. If a match is postponed and replayed within 48 hours, original bets remain valid.
• Odds: The odds displayed at the time a bet is placed are the odds used to calculate winnings, regardless of any changes to the odds after the bet is confirmed.
• In-Play Betting: For live betting during a match, the outcome is determined based on the time your bet is confirmed by the Winmy Club system — not the time you clicked the bet button.
• Bet modification: Once a bet is confirmed, it cannot be modified or cancelled by the player.

Winmy Club reserves the right to void any bet suspected of involving insider information, fraud, or match manipulation. Winmy Club's decision in such matters is final.

While using the Winmy Club platform, you agree not to engage in any of the following activities:

• Using automated software, bots, scripts, or any technological tool to exploit Winmy Club's games or systems.
• Colluding with other players to manipulate game outcomes, particularly in poker or multiplayer games.
• Abusing the Winmy Club bonus system through multiple account registrations or rollover abuse.
• Using the Winmy Club platform for any money laundering or illegal financing activities.
• Sharing your account credentials with a third party or allowing another person to use your account.
• Using abusive, threatening, or harassing language toward Winmy Club support staff or other players.
• Attempting to access areas of the Winmy Club platform that are not authorised for you.

Any violation of the above prohibitions may result in permanent account suspension or closure, forfeiture of account balance and bonuses, and legal action where applicable.

Closure by player: You can close your Winmy Club account at any time by contacting our support team via live chat or email at support@winmyclub.com. Any valid balance will be returned to you once all conditions have been met.

Suspension by Winmy Club: Winmy Club reserves the right to suspend or close your account without prior notice under the following circumstances:

• Violation of any terms set out in this document.
• Failed identity verification or inaccurate registration information.
• Suspected activities related to fraud, money laundering, or system exploitation.
• Requests from relevant legal authorities.
• Players who request self-exclusion through the programme Responsible Gaming.

In cases of closure due to a terms violation, Winmy Club reserves the right to withhold the account balance pending the outcome of an investigation. If no misconduct is confirmed, the balance will be returned within a reasonable timeframe.

Winmy Club provides its betting and gaming platform on an "as-is" basis. While we make every effort to keep the platform running smoothly, we do not guarantee that the service will always be free from interruptions, errors, or technical faults.

• Winmy Club is not liable for any indirect, incidental, or consequential losses arising from the use of our platform.
• Winmy Club is not liable for losses caused by a user's internet connection, device failure, or power outage during a game session.
• Winmy Club's maximum liability to any player under any circumstances is limited to the total amount deposited by that player in the 30 days preceding the claim.

Use of the Winmy Club platform is entirely at the player's own risk. Betting carries real financial risk, and you should only wager money you can afford to lose.

Winmy Club is committed to responsible gambling practices. We provide a range of self-control tools to help players manage their gambling habits in a healthy way.

• Deposit limits: Set daily, weekly, or monthly deposit limits through your account settings.
• Play time limit: Limit your gaming session time to prevent excessive play.
• Take a break: Take a temporary break from the Winmy Club platform for 24 hours, 7 days, or 30 days.
• Self-exclusion: Sign up for the self-exclusion programme if you feel gambling has become a problem. Your account will be closed immediately.
• Self-assessment: Use the self-assessment tool in your account to evaluate whether your gambling habits are still within a healthy range.

If you or someone you know is struggling with a gambling problem, please contact the Winmy Club support team or refer to Responsible Gaming page for more information and support resources.

Winmy Club reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Changes take effect immediately upon being published on this page.

Winmy Club will make reasonable efforts to notify players via email or in-account notification when significant amendments are made. However, it remains your responsibility to check this page periodically to ensure you are always aware of the current applicable terms.

Your continued use of the Winmy Club platform after any amendments are published constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the platform and close your account.

Applicable law: These Terms & Conditions are governed by applicable law, and any disputes must first be referred to Winmy Club's dispute resolution process before any other action is taken.

For any enquiries regarding these Terms & Conditions, please contact the Winmy Club support team at support@winmyclub.com or via live chat, available 24/7.