Winmy club values the privacy of every player. This Privacy Policy clearly explains how we collect, use, store and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that guide how we handle your personal data
All data transmitted between your device and winmy club's servers is protected by banking-grade 256-bit SSL encryption. Your personal information and financial transactions cannot be intercepted in transit.
Winmy Club is fully compliant with the Personal Data Protection Act 2010 (PDPA). We collect only the data we need, store it securely, and never process your data beyond the stated purposes.
Winmy Club has never sold, and will never sell, players' personal information to third parties for marketing purposes. Your data belongs to you — it is not a commodity we trade.
We are committed to being fully transparent about what we collect and why. This Privacy Policy is written in plain language so every winmy club player understands their rights.
You have the right to access, correct, delete and withdraw consent for the processing of your personal data at any time through your account settings or by contacting us directly.
Your data is stored on servers protected by strict access controls, enterprise-grade firewalls, and 24/7 security monitoring. We also conduct regular security audits to ensure ongoing protection.
By using the Winmy Club platform, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform. For any enquiries, contact us at support@winmyclub.com.
Winmy Club ("we", "our platform") takes player privacy very seriously. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your personal information when you use the Winmy Club platform, including our website, mobile app, and all related services.
This Privacy Policy applies to all registered users and visitors of the winmy club platform based in Malaysia. This document has been prepared in accordance with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia, which is the primary legislation governing the processing of personal data in the country.
As a responsible online betting and casino platform, Winmy Club recognises that player trust is our most valuable asset. We are therefore committed to managing your personal data with full transparency, professional care, and the utmost respect for your privacy as an individual.
This Privacy Policy should be read together with Terms & Conditions Winmy Club, which constitutes the entire agreement between you and our platform.
Winmy club only collects personal data that is strictly necessary to deliver our services safely and effectively. The following are the categories of data we collect:
| Data Category | Examples of Information | Collection Methods |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth, gender | Account registration form |
| Contact Information | Phone number, email address, residential address | Registration & profile updates |
| Financial Information | Payment methods (DuitNow, Touch 'n Go, FPX), transaction history | Deposit & withdrawal processing |
| Gaming Activity Data | Betting records, games played, wins & losses | Automated gaming systems |
| Technical Data | IP address, device type, web browser, operating system | Automated system logs |
| Usage Data | Pages visited, session duration, clicks and interactions | Cookies & analytics tools |
Sensitive data: winmy club does not collect sensitive data such as medical information, religious beliefs or political views unless required by law. National identity card numbers (MyKad) are only collected for identity verification purposes in line with anti-money laundering (AML) requirements.
Children's data: The winmy club platform is intended for users aged 21 and above only. We do not knowingly collect data from minors. Should we discover that a child's data has been collected without our knowledge, it will be deleted immediately.
Winmy club uses your personal data solely for legitimate purposes that have been stated prior to or at the time of collection. We will not process your data for any other purpose without obtaining fresh consent from you.
Primary purposes for which Winmy Club uses your data:
Winmy club applies the principle of data minimisation – we only collect and process data that is strictly necessary for each of the purposes stated above. We do not collect data in excess of what is required.
Winmy Club does not sell, rent, or trade players' personal data to any third party. However, in certain limited circumstances, we may share your data with the following parties:
All third parties who receive Winmy Club data are bound by strict confidentiality and data protection agreements. They are only permitted to use your data for the specific purposes agreed upon with Winmy Club.
Winmy Club implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or accidental disclosure.
Technical security measures we employ:
Shared responsibility: While winmy club implements robust security measures, the security of your account also depends on your own actions. Please ensure your password is strong and unique, do not share your login credentials with anyone, and contact us immediately if you suspect any suspicious activity on your winmy club account.
The Winmy Club platform uses cookies and similar tracking technologies to enhance your user experience, analyse platform usage, and maintain the security of your session.
Types of cookies used by Winmy Club:
Managing cookies: You can control or delete cookies through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality of the Winmy Club platform. For more information on managing cookies, refer to your web browser's help documentation.
Winmy club also uses third-party analytics tools that are configured to anonymise user data before processing, ensuring your privacy is protected throughout the platform improvement process.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding personal data held by winmy club:
To exercise any of the rights above, please contact the winmy club privacy team at support@winmyclub.com with the subject line "Personal Data Rights Request". We will process your request within 30 calendar days from the date of receipt.
Exceptions: The right to erasure may be limited in situations where Winmy Club is legally required to retain certain records, such as financial transaction records for AML and tax purposes.
Winmy club retains your personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by law. The following are our data retention guidelines:
Once the retention period expires, Winmy Club will securely delete or anonymise your personal data using industry-recognised methods to ensure it cannot be recovered.
In some circumstances, your personal data may be transferred to or stored outside Malaysia — for example, when we use cloud servers or international service providers. Winmy Club ensures that any such transfers are carried out with adequate safeguards in place.
Safeguards for international data transfers:
If you have concerns about cross-border data transfers, please contact us at support@winmyclub.com for more information on the specific protective measures we apply.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way Winmy Club handles your personal data, please contact our Data Protection Officer (DPO) through the following channels:
If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia which is the regulatory authority for PDPA compliance in Malaysia.
Winmy Club reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Players will be notified of any material amendments via email or in-account notification. The "Last updated" date at the top of this document indicates the current version of the Winmy Club Privacy Policy.
Your personal data is fully protected at Winmy Club. Register your account today and enjoy a safe, fair, and enjoyable casino experience backed by industry-standard privacy protection. A welcome bonus is waiting for you.
Minimum deposit RM 20 · 256-bit SSL Encryption · PDPA 2010 Compliant